FAQS

Answers To All Your Questions

 

ARE YOU INSURED?

Yes, I am insured with Protectivity. I have a certificate I can produce on request.

WILL THE SAME PERSON WALK MY DOG EVERY DAY?

Yes, I am an independent dog walker. It will always be me who comes for your dog.

HOW MANY DOGS CAN YOU WALK AT ONCE?

I am a solo only dog walker, however, I understand that people may have a multi-dog household. If you are a multi-dog household I will walk all your dogs together as long as there are no more than four. If you have more than four dogs they will be split into groups which will mean paying for two slots for your dogs.

DO YOU CONDUCT A MEETING OR INTERVIEW BEFORE YOU TAKE ON A CLIENT?

Yes, this is so you can meet me and see if I am a fit for you and your pet. At the same time, this allows me to see if you and your pet are a fit for me too. If we are all agreed and happy we will make arrangements.
Meet & Greets are free of charge.

WHAT TRAINING DO YOU HAVE?

You can see my qualifications over in the gallery for verification but I have First Aid, Animal Training & Pet Sitting and Canine Coaching.

WHERE WILL YOU WALK MY DOG?

Your dog will always be walked local to your home unless otherwise discussed. Clients who wish me to transport their dog in the car to a specific area for their walk should be aware that this will incur an extra charge.

WILL MY DOG EVER BE OFF LEASH?

Dogs will only ever be off leash if a prior agreement has been made via the Meet & Greet and signing of the contract. Clients should be aware that the first few walks will be done on lead to build trust first.

CAN WE GO ON A TEST WALK?

Yes, if you wish to go on a test walk during the Meet & Greet please let me know. Clients should be aware there will be a charge for this time.
Meet & Greets are free, so you will only be charged for the test walk time.

WHAT WILL HAPPEN IF MY DOG IS UNRULY ON A WALK?

I want to reassure you that your dog will NEVER be punished. If your dog is unruly on walks, positive reinforcement and redirection will be used. I will also be in touch with you to tell you what happened and to discuss options in regards to moving forward with your dog.

WHAT SORT OF COMMUNICATION DO YOU MAINTAIN?

I prefer to do contact via facebook, Whatsapp and text message, this is so we both have everything in writing and don't have the issue with who said what. However, I will do phone calls if this is your preferred method. If I start caring for your pet I am happy to send updates on your pets time with me as well as photos and videos.

DO YOU PROVIDE SERVICES UNDER ALL WEATHER CONDITIONS?

Yes, within reason. If it is deemed too dangerous to drive, for example, due to heavy snowfall and I will rearrange our appointment but other than that I will be there for your pet as normal.

WHAT ABOUT SCHEDULING WALKS WITH YOU?

Not everyone works regular hours so may not be able to definitively say when you need me. If you work irregular or shift hours let me know as soon as you can if you are going to need me. Normally 2 - 3 days in advance but the more notice you can give me the better.

DON'T SEE YOUR QUESTION HERE?

Check the Terms & Conditions first and if you still don't find your answer feel free to contact me!

07521135646

Royston, Barnsley, South Yorkshire,  S71 4QN

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